Reply To: what to do when heat pumps are inadequate

August 14, 2014 at 2:14 pm #1871

Participant

Standard rule of thumb is m3 of area needing heating multiplied by 0.05. Or 0.06 for uninsulated area.

It’s a tough one. Consumer guarantees Act would come in here, i.e. he was sold something that wasn’t fit for purpose. Not sure of process but would have to present evidence to Small Claims Court I think, there’d be info on Consumer.org.nz

Difficulty is that if the installer says that he quoted for the correct one but client went for cheaper one…