Reply To: Extraordinarily high power bill

[Sarah Grant]

Hi Panapa! Great to see the efforts you’re going to for your community, and I hope you’re enjoying things.

If you like I can pass these bills through (confidentially) to my fiance, who is a Senior Energy Consultant specialising in tariff errors, to see what he has to say about the charging? Although he works primarily with commercial customers he has a wicked knack of being able to spot charging errors.

I also note there doesn’t appear to be a prompt payment discount and in fact there’s a hefty ($1 a day) late payment administration charge – just what someone who requires HNZ assistance needs huh?!

Cheers,
Sarah

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