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September 30, 2014 at 8:46 am
#1934
Sarah Grant
Participant
Hi Panapa! Great to see the efforts you’re going to for your community, and I hope you’re enjoying things.
If you like I can pass these bills through (confidentially) to my fiance, who is a Senior Energy Consultant specialising in tariff errors, to see what he has to say about the charging? Although he works primarily with commercial customers he has a wicked knack of being able to spot charging errors.
I also note there doesn’t appear to be a prompt payment discount and in fact there’s a hefty ($1 a day) late payment administration charge – just what someone who requires HNZ assistance needs huh?!
Cheers,
Sarah